We’ve Moved

Please update your bookmarks. Support for PowerSchool Learning has moved to the new PowerSchool Community. Visit the PowerSchool Community to find answers in our knowledge base and participate in discussions.

 

How can we help?

[s] Why can't I contact my Teacher through the Help Menu in PowerSchool Learning?

Follow

Q: Why don't I see one (or more) of my Teachers listed when I use the Contact your Teacher option in the Help Menu?

A: If you don't see the Teacher you're looking for in that Contact area, it is most likely because the Teacher doesn't have the Inbox turned on for their Class.

The Help Menu contact feature uses the Inbox to facilitate communication between Students and their Teachers. If a Teacher does not have the Inbox enabled, then Students will not be able to use the Help Menu Contact option to get in touch with their Teacher. In these cases, it is best to contact your Teacher directly, outside of PowerSchool Learning, or use the Contact your Organization option in the Help Menu. 

Powered by Zendesk