How can we help?

[d] If I import a parent_child file, will it wipe out any existing parent/child relationships that were created through the invitation codes?

Follow

Q: I have a question about the parent_child import file.  We have started distributing parent invitation codes.  If I import a parent_child file, will it wipe out any existing parent/child relationships that were created through the invitation codes, or are they kept in place even if missing from the import file?

A: There is no tie-in between the manually created parent accounts and the imported accounts, so no data will be lost. A worst case scenario would be that a parent could potentially end up with two accounts (an imported account and a manual account).

Powered by Zendesk