We’ve Moved

Please update your bookmarks. Support for PowerSchool Learning has moved to the new PowerSchool Community. Visit the PowerSchool Community to find answers in our knowledge base and participate in discussions.

 

How can we help?

[d]What Should I Know about Resetting Passwords if My Domain Uses LDAP or Third Party Authentication?

Follow

Q: What Should I Know about Resetting Passwords if My Domain Uses LDAP or Third Party Authentication?

A: If you assign Domain Control permissions that allow for a password reset to certain users, those users will only be able to edit manually created users' passwords unless the "Allow Administrators to edit all imported data via the web" setting is turned on under the Manage Domain > Settings > General tab.

If that setting is on, those assigned with the password reset permission will be able to reset passwords for imported users as well.

If your school is using third party authentication such as LDAP for some or all users, PowerSchool Learning does not need to store those users' passwords, so you do not need to set passwords for these users in your import file. In fact, if you do set passwords and are using third party authentication, you will effectively create two passwords for your user with which they can access PowerSchool Learning, one through the third party connection, and one in PowerSchool Learning. This could cause confusion for your users about which password is correct, and which application is controlling which password.

Powered by Zendesk